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Platform Basics

Technical Guides

Browse our documentation below to learn how to clean your email lists effectively.

Welcome to MailInsightX. Learn how to get up and running.

How to upload and process email lists in MailInsightX.

Pausing, resuming, canceling, and tracking verification jobs.

Understand the comprehensive checks we run on every email address.

Every status MailInsightX can return, and what each one means.

When and why you can re-run a job's results through a deeper InsightX+ check.

Which pool pays for a check, and what that determines about the result.

Common issues and how to resolve them.

What common dashboard error messages mean and how to resolve them.

Understand how credits work in MailInsightX.

The canonical table of credits, upload limits, and API access per plan.

What triggers suspension, what a suspended account can and can't do, and how to resolve it.

How to get API access and where the full developer documentation lives.